Traitly - User Insights

Discover the optimal user journey.

Convert more users to customers.

We automatically process and learn from
your existing user data using our
proprietary artificial intelligence algorithms

Reduce Churn

Predict users who are likely to churn
using our self-learning solution.

Maximize Conversion

Reward users that quickly complete
the most important actions. Get new
users paying earlier.

Optimize Onboarding

Personalize the onboarding
experience for every single user.

Fits right into your app experience

The user success bot can be customized with a click to
match your branding and user experience.

Our widget encourages users to complete the next
most important actions in the onboarding process.

Gamifies Onboarding

Our widget gamifies onboarding by assigning a score
to each user. The more they complete, and the faster
they do so, the higher their score.

Rewards Success

Users who successfully onboard are significantly
more likely to stick around. Incentivise users to get
fully setup by providing short-term discounts.

Customise User onboarding

Not all users are the same. Separate users on your
lower-priced plans from those on your premium plans.

Map messages to actions

We sync your actions from third-party services
like Segment and Intercom. You map messages to
actions inside traitly.

Track user engagement

Our engagement analytics enable you to view how
particular users interacted with our success bot
and how well it worked.

Easy to install

You can install the User Success Bot with just
a few lines of JavaScript. It's really that simple.

Receive user alerts

Connect your Slack or CRM account and automatically
notify a support agent when a user needs help.

All-in-one

Bring together our success bot, your
favourite chat app and your knowledge base.